Maison Reves is a London based company, which is why we have decided to primarily ship to the United Kingdom.
On some products you can alternatively book a 2-Man White Glove delivery service at checkout.
Our Shipping costs can be found here:
United Kingdom:
| Standard Delivery to Mainland UK |
Free of Charge - £10 on all orders less than £80 |
| Room of Choice Delivery (Optional) |
£25 |
| White Glove Delivery (Optional) |
£50
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| Highlands & Islands Delivery |
£45 |
| Northern Ireland Delivery |
£125 Standard Delivery |
Europe & Rest of the world:
| European Countries |
Inquire shipping quote for any product on the contact us page or click here.
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| Rest of the world |
Can eventually be arranged for special orders and circumstances. Please contact us on the contact us page or click here. |
Delivery & Delivery Times:
Smaller Items deliveries:
Our items are generally sent by conventional couriers, many of which offer tracking for our customers. Of course we will share this information as soon as possible where we can, in regards to your order. We look to dispatch deliveries within 1-4 working days, to ensure you get your order in a timely manner.
Larger Items deliveries:
For larger items, we sometimes use third party logistics companies. These couriers sometimes offer tracking, which we will of course share with you as soon as we can. In the event tracking is not applicable to your order, please ensure mobile contact information is attached to your order. Standard delivery may be via a pallet (depending on courier). We look to fulfill your order within 1-4 weeks (see product page for further information). We will try and get in touch with you as soon as we get an update on your delivery.
DISCLAIMER:
At any time we can have up to 10.000 products on our website, many of which items are in stock and available for immediate dispatch. We also have stock on backorder with our suppliers and many of which are available for pre-order. Delays to any order will be fully communicated and if you require specific time frames for your delivery, please feel free to contact us and we will do the best we can to accommodate.
If you feel like you want to contact us about anything, regarding shipping costs or delivery, don't hesitate to contact us at any time. We love to help you with your questions.
Fill out our contact form here, or send us an email: info@maisonreves.co.uk
Access:
Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells and staircases. If you are in any doubt, please talk to our team prior to delivery who can advise. A re-delivery charge will need to be applied should our team need to return or use more specialist equipment than the standard two-man crew.
Price Match Promise:
Please contact a member of staff and provide them with either a website link or screenshot of the item that you found at a better price.
Whilst we love to match every price that you find online, we can only match prices that don't result in a financial loss for us. Please also note, that we can only price match on items that are sold online and not in store, as most brick and mortal retailers have different pricing conditions with wholesalers.
You can request price matches either via chat, the phone or email: info@maisonreves.co.uk
Please note, that we do however reserve the right to:
- Not accept / Refuse any price match request if it would result in a financial loss and is therefore not feasible for us.
- Not accept / Refuse requests for us to match wholesale or trade pricing - we will most likely not be able to price match as we only price match retail prices.
- Cancel our price match promise at any time without any further notice.